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NZ Post now charges for Rural Delivery on parcels.
This is an option provided by NZ Post for their parcels (only their parcels) to be delivered by a Rural Delivery sub-contractor.
This charge is now automatically added to the freight fee by the system.
You can use their Tools menu item to see if your address requires the use of a Rural Delivery ticket.
Check it out at www.nzpost.co.nz/tools/address-postcode-finder